![]() When I did so with my own Intuit account (which I use for several products), I locked myself into Free File without realizing it. I logged in to see how Free File looks and works for a review. Apparently, the IRS requires this of participating software providers. If you look closely at the Free File website, you'll notice there are no links to paid TurboTax products if you don't qualify. Pay serious attention before you start your taxes. IRS Free File with TurboTax asks on the first page if you qualify. Once you click and sign in, you are able to prepare your taxes for free. Let's get started." The only way to get into TurboTax Free File is through that button. On the landing page for the TurboTax Free File option, there's a big button that says "I qualify. Once you choose the Free File option, you can't go back But there's a trap in the Free File program for people who don't qualify you should know about before getting started. It's a great program and most anyone who's eligible should take advantage. If you are able to free file, definitely do it. The IRS Free File program is a great way to file your taxes if you qualify.įor TurboTax, you can file for free if your AGI is $36,000 or less, if you were active duty military with an income of $69,000 or less, or if you qualify for the Earned Income Tax Credit (EITC). Here's what happened, what I learned, and what I'm doing this year when filing my taxes. It took multiple customer service experts and a clever workaround to avoid entering my information again. I wasn't able to easily convert to a paid product, as I expected. With the click of a button, I locked myself into the Free File section of TurboTax. Last year, I ran into an unfortunate situation that sucked up hours of my time. ![]() (The previous answer to this question claimed no data was stored at all based on this answer from Turbotax's website ( If using Turbotax (CD),and I efile a fed/state return,is my info sent directly to the federal/state's servers or does it go through or get saved to a Turbotax server?), but given that Turbotax alerts you on an accepted efile that is obviously untrue.By clicking ‘Sign up’, you agree to receive marketing emails from InsiderĪs well as other partner offers and accept ourĪs someone who reviews tax software as part of my job, I regularly bounce around between tax prep websites to learn about new features and test them out myself. This correlates with the information that Turbotax can alert you when your efile'd return is accepted, even when using the desktop software, and the claim from Turbotax that they cannot pull up tax returns created using the software ( I want to change my return from e-file to mailing, but can't retrieve the file from my computer(Mac). The only records we would have is your e-filing record consisting of your final figure(s) (refund or balance due) as well as how you intend to receive your refund. If you are using Turbotax software installed on your computer, it is most likely that the answer to this question on Turbotax's website ( Is efile from TurboTax CD safe?) is correct. It allows you to view previous years' data in full, download previous tax returns, etc. If you are using the Turbotax website to do your taxes, Intuit has (and keeps) full records of everything. All clients data is being sent to Intuit servers for processing and submitting to IRS. Is absolutely! No desktop version of any Intuit software has the capability to e-file directly to IRS servers. They just speak about their own product division and not the whole company.ĭo Intuit servers ever see a copy of your filing? ![]() So when customer support representative for the desktop TurboTax product tells you that they don't keep customers data - they do not blatantly lie. Intuit has multiple tax related products developed by different departments (originally different companies that Intuit acquired over the years) which all use services provided by another separate department which handles all communications with IRS MeF servers aka e-filing. Additionally, Intuit will store your protected tax return in accordance with federal and/or state laws. ![]() If you choose to file your return electronically, your tax return will be forwarded to Intuit's Electronic Filing Center, where Intuit will transmit it to the applicable federal and/or state taxing authority. Their software license ( license.rtf) says this:Įlectronic Filing Services. Yes, they keep a copy of your entire tax return.
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